Abbreviations
| AOD | Alcohol and other drug |
| CALD | Culturally and linguistically diverse |
| CDM | Chronic disease management |
| CHC | Community health centre |
| FTE | Full-time equivalent |
| GP | General practitioner |
| MBS | Medical Benefits Schedule |
| N | Nurse |
| PPE | Personal protective equipment |
| PM | Practice manager |
| PO | Practice owner |
| R | Reception staff |
| SES | Socioeconomic status |