Awareness and attitudes of the Lebanese population with regard to physician–pharmaceutical company interaction: a survey study ================================================================================================================================ * Ahmad Ammous * Savo Bou Zein Eddine * Alia Dani * Jana Dbaibou * Jose M El-Asmar * Liane Sadder * Elie A Akl ## Abstract **Objective** To assess the awareness and attitudes of the general public in Lebanon regarding the interactions between physicians and pharmaceutical companies. **Setting** Primary healthcare clinics and shopping malls in the Greater Beirut Area. **Participants** 263 participants completed the questionnaire, of whom 62% were female and 38% were male. Eligible participants were Arabic-speaking or English-speaking adults (age≥18 years) residing in Lebanon for at least 5 years. **Primary and secondary outcome measures** Awareness, attitudes and beliefs of the general public. **Results** 263 out of 295 invited individuals (89% completion rate) completed the questionnaire. While the majority of participants were aware of pharmaceutical company presence (or absence) in physicians' offices (range of 71–76% across questions), smaller percentages were aware of gift-related practices of physicians (range of 26–69% across questions). 40% thought that the acceptance of small gifts or meals by physicians is wrong/unethical. The percentage of participants reporting lower trust in physicians due to their participation in various pharmaceutical company-related activities ranged from 12% to 45% (the highest percentage being for large gifts). Participants who reported receiving free medication samples were significantly more likely to consider physicians' acceptance of small gifts as ‘not a problem’ than ‘unethical’ (OR=1.53; p=0.044). **Conclusions** Participants in our survey were generally more aware of pharmaceutical company presence (or absence) in physicians' offices than of gift-related practices of physicians. While the level of trust was not affected for the majority of participants for various types of interactions, it was affected the most for accepting large gifts. * PUBLIC HEALTH * ETHICS (see Medical Ethics) * HEALTH SERVICES ADMINISTRATION & MANAGEMENT * MEDICAL ETHICS * attitudes ### Strengths and limitations of this study * To the best of our knowledge, this is the first survey on this topic to be conducted in the Middle East region. * One of the strengths of our study is the inclusion of patients (from primary healthcare clinics) and non-patients (from malls). This increases the external validity of our findings. * We conducted a pilot test in order to ensure a thorough understanding of the questions among participants and used a validated questionnaire. * One of the limitations is that the translated Arabic version was not formally validated. * Another limitation is that our sample is recruited from the Greater Beirut Area, exclusive of other Lebanese areas. ## Introduction The interaction between pharmaceutical companies and physicians is a common practice in health.1 These interactions include offering gifts, financial support and other beneficial favours to physicians.1 Pharmaceutical companies claim that these interactions serve to educate and inform physicians of their products.2 However, a systematic review of the literature suggested that such interactions are associated with higher prescribing frequency, higher prices and lower quality of drugs prescribed.3 These interactions create a conflict of interest for physicians between the perceived obligations towards a pharmaceutical company and the best interests of their patients.4 Additionally, physician–pharmaceutical company interactions may affect the general public's trust in their physicians. Lack of trust in the healthcare system has been shown to be associated with decreased patient satisfaction and lower adherence to treatment and screening recommendations.5–7 We have not identified any published data about the extent and nature of interaction between physicians and pharmaceutical companies in Lebanon. However, we have recently collected data (unpublished) showing that these interactions are common and involve a variety of incentives including stationary equipment, furniture and travel support. In response to concerns about these interactions, the Lebanese Ministry of Public Health published a code of ethics for medicinal products promotion on 31 May 2016.8 Owing to its potential effect on patient care, a number of studies have tried to assess the knowledge, beliefs and attitudes of patients towards this relationship.9–11 A recently published systematic review found a lower awareness among patients of physicians' receipt of personal gifts relative to office-use gifts (eg, stationery).12 Also, there is greater acceptability of the office-use gifts over personal gifts.12 The systematic review analysed data from 20 studies, none of which were conducted in Lebanon, indicating a knowledge gap about the patients' perspectives in Lebanon. The objective of this study was to investigate the awareness and attitudes of the Lebanese general population concerning physician–pharmaceutical company interactions. ## Methods ### Study population Eligible participants included Arabic-speaking and English-speaking adults (age ≥18 years) residing in Lebanon for at least 5 years. We recruited two types of participants: * Individuals in the waiting rooms of primary healthcare clinics. Our sampling frame consisted of the list of primary healthcare clinics in the Greater Beirut Area provided by the ministry of public health. * Individuals in shopping malls. Our sampling frame consisted of the list of malls in the Greater Beirut Area provided by the Directory of Exports and Industrial Firm in Lebanon. We excluded individuals working as staff in recruitment sites. The principal investigator contacted the eligible primary healthcare clinics and shopping mall directors asking for permission to distribute the surveys in their premises. ### Participant recruitment First, we phoned the directors of primary healthcare clinics and shopping malls to obtain approval for conducting our study on their premises. Then, over several days, members of the team presented to the clinics where they approached potential participants and recruited them in a sequential manner. Similarly, members of the team visited malls where they randomly approached individuals and invited them to participate. ### Survey tool We adopted our survey tool from a validated, self-administered questionnaire designed by Green *et al*9 (refer to online supplementary appendix A). We translated the questionnaire from English to Arabic and then back translated it to English (Arabic version available on demand). The survey included 40 questions addressing the following: * Demographic characteristics (n=8); * Awareness (n=13); * Attitudes (n=11); * Beliefs (n=8). ### supplementary appendix [[bmjopen-2016-013041supp_appendix.pdf]](pending:yes) ### Data collection We collected data between January and March of 2015. Members of the research team were present in the waiting areas and shopping malls and handed the survey to eligible individuals who consented to participate. The Institutional Review Board (IRB) at the American University of Beirut approved this consent procedure. The team members gave the participants the needed time and privacy to complete the survey. They distributed the surveys according to the participants' language preference and were available to answer any questions. ### Data analysis One team member entered data into SPSS statistical software and a second one verified them. We conducted a descriptive analysis of all variables. After assessing the distribution of answers, and similar to the approach by Green *et al*,9 we collapsed some of the answer options (see online supplementary appendix A). We calculated percentages for the categorical variables and then presented the data in a table format for the demographics section and in graphs for each of three categories (awareness, attitudes and beliefs). Also, we conducted a stratified analysis by type of participant. Since we found significant differences for only 2 out of 32 variables (excluding demographic questions), we report here overall results for all participants. In addition, we conducted a regression analysis to assess the association between the attitudes regarding the appropriateness of physicians accepting small gifts and the following demographic characteristics: age, sex, education, receiving free medical samples and use of prescribed medication. ### Sample size calculation We calculated the sample size according to the following formula: N=(z)2(p)(q)/(0.05)2. We identified no studies on this topic conducted in Lebanon, so we estimated the level of awareness to be close to that in Turkey (80%; p=0.8).11 This yielded a sample size of N=246. Finally, the target recruitment size was equal between the two groups of participants (individuals at primary healthcare clinics and mall attendees). ## Results We invited individuals in the waiting rooms of five primary healthcare clinics and in the food courts of four shopping malls in Greater Beirut. Out of 295 individuals who agreed to participate, 263 fully completed the questionnaire (89% completion rate). Individuals declined to participate either for getting called by the physician in the primary care clinic setting, or for being short of time in the mall setting. ### Participants' characteristics Table 1 shows the demographic characteristics of participants. The age range for the majority of respondents was 18–49 years (79%). They were predominantly female (62%), and 48% had an educational level less than high school. The majority had a low annual household income (US$100 (29%), went on trips paid for by the drug companies (30%), accepted small gifts US$100 (45%), going on trips paid for by the drug company (30%) and accepting gifts US$100, gifts US$100 and to trips paid for by the drug company were respectively ‘<50%’ and 58% (2008) in the US survey, as compared with 45% and 30% in our survey.9 We have used a convenient sampling approach by restricting our eligibility to residents of the Greater Beirut Area. The resulting high proportion of female and young (18–49) individuals among participants may have introduced sampling bias. Still, our sample is fairly representative of the general Lebanese population. Indeed, on the basis of data reported in the World Factbook,14 about 44% of the Lebanese population reside in the Greater Beirut Area. Moreover, representativeness is improved by the inclusion of patients (from primary healthcare clinics) and the general public (from malls). In terms of policy implications, there is a definite need to raise awareness among the Lebanese population about the potentially negative impacts of physician–industry interactions on the quality and cost of their healthcare. On a broader level, there is a need for system-level interventions to regulate physician–industry interactions.15 These may include self-regulation (eg, voluntary codes of practice) and governmental regulations. The ultimate aim would be to minimise any negative effects of the physician–pharmaceutical company interactions and ultimately improve patient outcomes. Future research should assess the actual extent of the interaction in Lebanon, as well as the effect of raising awareness among the general population on their attitudes towards this interaction. ## Conclusion While the majority of participants were aware of pharmaceutical company presence in physicians' offices, smaller percentages were aware of gift-related practices of physicians. A minority thought that accepting small gifts or meals by physicians is wrong/unethical and reported lower trust in physicians due to their participation in various pharmaceutical company-related activities. ## Footnotes * AM, SBZE, AD, JD, JME-A and LS contributed equally to the work and qualify as first authors. * Contributors EA, AA, SBZE, AD, JD, JME-A and LS contributed to the conception and design of the search strategy and to the data abstraction, data synthesis and manuscript drafting. AA, SBZE, AD, JD, JME-A and LS were responsible for interpretation of results. EA, AA, SBZE, AD, JD, JME-A and LS were responsible for manuscript review and approval. * Funding This research received no specific grant from any funding agency in the public, commercial or not-for-profit sectors. The Faculty of Medicine at the American University of Beirut paid the publication charges. The authors would like to thank Dr. Mohamed Sayegh for his support. * Competing interests None declared. * Ethics approval The Institutional Review Board (IRB) at the American University of Beirut approved this study. * Provenance and peer review Not commissioned; externally peer reviewed. * Data sharing statement No additional data are available. This is an Open Access article distributed in accordance with the Creative Commons Attribution Non Commercial (CC BY-NC 4.0) license, which permits others to distribute, remix, adapt, build upon this work non-commercially, and license their derivative works on different terms, provided the original work is properly cited and the use is non-commercial. See: [http://creativecommons.org/licenses/by-nc/4.0/](http://creativecommons.org/licenses/by-nc/4.0/) ## References 1. Campbell EG, Rao SR, Desroches CM, et al. Physician professionalism and changes in physician-industry relationships from 2004 to 2009. Arch Intern Med 2010;170:1820–6. 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